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Cookie Policy

Independent estate agency helping homeowners across Twickenham, Richmond and Chiswick prepare, market and successfully complete property sales.

Our website uses cookies and similar technologies to help the site work properly, understand how visitors use the website, and support our marketing activity.

A cookie is a small file that may be placed on your device when you visit a website. Cookies can help websites remember choices, measure visits, improve performance, and show more relevant advertising.

How we use cookies

We use the following categories of cookies on our website:

Functional cookies

These cookies are necessary for the website to work properly and securely. They may be used to remember your cookie choices, load pages correctly, support website forms, and keep the site functioning as expected.

Functional cookies are always active because the website may not work properly without them. You can block these cookies through your browser settings, but some parts of the website may not work as intended.

Statistics cookies

These cookies help us understand how people use the FSG Estate Agent website. They may show us which pages are visited, how visitors move around the site, how long people spend on pages, and where improvements may be needed.

We may use services such as Google Analytics and Microsoft Clarity for this purpose. These tools help us review website performance and improve the visitor experience.

Statistics cookies are only used with your consent.

Marketing cookies

These cookies help us measure the effectiveness of our advertising and show more relevant FSG Estate Agent adverts to people who have visited our website.

We may use services such as Meta Pixel for this purpose. These cookies may track activity across this and other websites so that advertising can be measured and made more relevant.

Marketing cookies are only used with your consent.

Third-party cookies

Some cookies may be placed by third-party services that we use on our website. These may include:

  • Google Analytics
  • Microsoft Clarity
  • Meta Pixel

These third parties may collect information about your browser, device, website activity and interactions with our website. We do not control third-party cookies directly, but we use our cookie banner to help manage whether non-essential cookies are set.

Your cookie choices

You can choose which optional cookies we can use through the cookie banner.

  • Functional cookies: Always active
  • Statistics cookies: Optional
  • Marketing cookies: Optional

You can accept all cookies, reject optional cookies, or manage your preferences through the cookie banner.

You can also block cookies through your browser settings. However, if you block all cookies, including functional cookies, some parts of the website may not work properly.

Cookie duration

Different cookies remain on your device for different periods of time. Some cookies only last for the duration of your visit, while others may remain for longer unless deleted. Where available, details of individual cookies and their duration will be shown in our cookie settings or cookie declaration.

Cookie declaration

The cookie declaration below lists the cookies detected on our website, where available.

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more about Complianz

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
cmplz_functional
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_preferences
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_marketing
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_consented_services
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_policy_id
Expiration
365 days
Function
Store accepted cookie policy ID
Name
cmplz_banner-status
Expiration
365 days
Function
Store if the cookie banner has been dismissed

Google reCAPTCHA

Functional, Marketing

Usage

We use Google reCAPTCHA for spam prevention. Read more about Google reCAPTCHA

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Functional

Name
_grecaptcha
Expiration
6 months
Function
Provide spam protection

Marketing

Name
rc::c
Expiration
session
Function
Read and filter requests from bots
Name
rc::b
Expiration
session
Function
Read and filter requests from bots
Name
rc::a
Expiration
persistent
Function
Read and filter requests from bots

Elementor

Statistics (anonymous)

Usage

We use Elementor for content creation. Read more about Elementor

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name
elementor
Expiration
persistent
Function
Store performed actions on the website

WordPress

Functional

Usage

We use WordPress for website development. Read more about WordPress

Sharing data

This data is not shared with third parties.

Functional

Name
wpEmojiSettingsSupports
Expiration
session
Function
Store browser details

Facebook

Marketing, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more about Facebook

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing

Name
_fbp
Expiration
3 months
Function
Store and track visits across websites
Name
_fbc
Expiration
2 years
Function
Store last visit
Name
fbm*
Expiration
1 year
Function
Store account details
Name
xs
Expiration
3 months
Function
Store a unique session ID
Name
fr
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
act
Expiration
90 days
Function
Store logged in users
Name
datr
Expiration
2 years
Function
Provide fraud prevention
Name
c_user
Expiration
30 days
Function
Store a unique user ID
Name
sb
Expiration
2 years
Function
Store browser details
Name
*_fbm_
Expiration
1 year
Function
Store account details

Functional

Name
wd
Expiration
1 week
Function
Read screen resolution
Name
csm
Expiration
90 days
Function
Provide fraud prevention
Name
actppresence
Expiration
session
Function
Store and track if the browser tab is active

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more about Google Analytics

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga
Expiration
2 years
Function
Store and count pageviews
Name
_ga_*
Expiration
1 year
Function
Store and count pageviews

Google Fonts

Marketing

Usage

We use Google Fonts for display of webfonts. Read more about Google Fonts

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing

Name
Google Fonts API
Expiration
expires immediately
Function
Read user IP address

Vimeo

Statistics

Usage

We use Vimeo for video display. Read more about Vimeo

Sharing data

For more information, please read the Vimeo Privacy Statement.

Statistics

Name
__utmt_player
Expiration
10 minutes
Function
Store and track audience reach
Name
vuid
Expiration
2 years
Function
Store the user’s usage history

YouTube

Marketing

Usage

We use YouTube for video display. Read more about YouTube

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing

Name
GPS
Expiration
session
Function
Store location data
Name
VISITOR_INFO1_LIVE
Expiration
6 months
Function
Provide ad delivery or retargeting
Name
YSC
Expiration
session
Function
Store and track interaction
Name
PREF
Expiration
8 months
Function
Store user preferences

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
elementor-global-variables
Expiration
Function
Name
elementor_sidebar_menu_expanded_v2_elementor-custom-elements
Expiration
Function
Name
mp_elementor-one-assets
Expiration
Function
Name
e_kit-elements-defaults
Expiration
Function
Name
mp_elementor-builder-editor
Expiration
Function
Name
__mpq_150605b3b9f979922f2ac5a52e2dcfe9_ev
Expiration
Function
Name
lastExternalReferrerTime
Expiration
Function
Name
__mp_opt_in_out_*
Expiration
Function
Name
elementor-global-variables-watermark
Expiration
Function
Name
lastExternalReferrer
Expiration
Function
Name
elementor-global-classes
Expiration
Function
Name
mp_gen_new_tab_id_elementor-builder-editor_150605b3b9f979922f2ac5a52e2dcfe9
Expiration
Function
Name
mp_tab_id_elementor-builder-editor_150605b3b9f979922f2ac5a52e2dcfe9
Expiration
Function
Name
wp-settings-2
Expiration
Function
Name
wp-settings-time-2
Expiration
Function
Name
wp-settings-4
Expiration
Function
Name
wp-settings-time-4
Expiration
Function

Contact us

If you have any questions or concerns about our use of cookies, please email us at
info@fsgestateagent.co.uk.